Testimonials

Family

Please see below a selection of client testimonials received by our Family team;

"Excellent service, very professional – felt like my case was in excellent hands."

"The service that I received from the firm was first rate. Credit must be given to Chloe Hubbert, she was professional throughout and offered good and sound advice during my case. Not only was she professional but she was always available if needed for advice and she is a credit to the firm, and an extremely diligent and courteous person. Sara Wigg must also be commended for offering sound advice during Chloe’s absence and she too was professional and courteous at all times. Many thanks for their efforts and I would use the firm again and recommend them to others."

"Throughout my case my solicitor Sara Wigg was professional and helpful every step of the way."

"Very efficient, professional but empathetic. Instilled confidence that I was in safe hands."

"I was very pleased with the professional service provided by Morgan Cole and would like to personally thank my solicitor for all her help and support."

"I have been very grateful for the way in which, using the collaborative lawyership scheme, we were able to work constructively through my divorce."

"Very high standard of care and understanding from everyone. Well done."

"Always someone available to speak to when needed. Very sympathetic to my needs."

"I can’t thank you enough for providing a ‘concrete’ consent order. With your professional assistance and also caring nature I wouldn’t have been able to get through the last 2 ½ years."

"Good advice and value for money."

"I found [my solicitor] most professional in her advice over a long period. She is a very kind and considerate person that has personally helped me through a rough and bitter divorce."

"Expert advice which gave me a clear understanding as to what was trying to be achieved through my divorce and all matters associated with divorce before and after."

"Excellent professional advice, I felt listened to and my needs and views respected. I was given information to ease my situation where possible and I felt the whole family was being looked after and not just my personal needs."

"I was very impressed with the good legal advice that [my solicitor] gave me. The added bonus was that she also had a dogged determination to also give me the best practical advice. In particular this was where I had very mixed emotions and was prepared to concede matters that may well have prejudiced the final financial outcome of my case."

"Excellent advice given with professional care and consideration. Everything done quickly and efficiently without any time wasted. Always kept up to date with progress."

"Morgan Cole were extremely professional, efficient and warm in our dealings during the divorce. I felt like a valued client, always greeted with a smile and a coffee."

"Provided a truly exceptional mix of clear objective advice, efficient legal process and the empathy/understanding of my roller-coaster emotions."

Residential Property

Please see below a selection of client testimonials received by our Residential Property team;

"Michael Jones has now done 5 properties for me – all excellent. Good job well done."

"The whole process from start to finish was very professionally dealt with. Easy to follow and I was treated with great courtesy throughout."

"Michael Jones completed all of the urgent work required with great efficiency, great competence and to the price quoted. At all times he inspired confidence and was a pleasure to deal with."

"I did appreciate the quick return of phone calls made by the firm, and nothing was too much trouble to put my mind at rest during the whole home move."

"Michael Jones is a great guy. Commercial, smart and focused on getting the job done."

"Michael Jones has, as always, been a delight to work with. His efficiency and sense of humour take the stress out of moving!"

"Michael Jones [is the] best solicitor we have ever used. Unlike some, he always responds promptly. He has been nicknamed ‘the accessible solicitor’. Wonderful service."

"Michael Jones identified a non-attributed access road which several previous conveyances had missed – well done!"

"Michael Jones was most helpful throughout. The whole sale and purchase transaction was carried out very efficiently."

"Michael Jones has at all times behaved in an exemplary and professional manner."

"We found Michael Jones very helpful in every way."

"Very personable, extremely efficient, very thorough – altogether an excellent service."

Private Client

I was very pleased and satisfied with the level of customer care at Morgan Cole.
Divorced mother of adult children making first will.

Gill Smart was very helpful, available and efficient.
Couple with grown up children making replacement wills.

Fantastic swift professional service. Many thanks.
Married couple expecting a second child imminently making first wills.

Friendly, approachable staff. Would certainly recommend Morgan Cole Solicitors.
A married couple with one young child and a second on the way, making their first wills.

Very personal friend[ly] service. A pleasure, which is not often said about law firms!
A client who had had a bad experience dealing with solicitors in the past.

I was always kept informed about the work carried out.
Preparation of deputyship accounts for the first year.

I was recommended, specifically, to contact a STEP solicitor as my local solicitor, who I instructed when I bought my present property in 1982, was not so qualified and had lost or mislaid the papers. This created an unpleasant situation, which was sympathetically sorted out by Kathryn Woodward. I now feel much happier with my will, and situation, and am confident that this problem will not arise with Morgan Cole, who have shown great competence and helpfulness.
Preparation of wills for clients with existing wills.

From start to finish the service was friendly, helpful, prompt and efficient. Thank you.
Married couple with children from previous marriage. First wills made via Will Aid.

I found the team to be friendly and very helpful.
Advice regarding ownership of property and potential care fees.

Kathryn Woodward was professional and friendly and provided an outstanding service. Thank you.
Advice and guidance regarding administration of late Father’s estate.

A personable and efficient service.
We prepared a hand written will for this client as a stop-gap.

Excellent service, everything well explained, offices in ideal location with plenty of parking spaces.
Married couple updating existing wills made with Morgan Cole. Deeds now stored with Morgan Cole, and advice given regarding the discharge of their mortgage.

I was particularly impressed by the speed in which our instructions were turned around. James was very efficient throughout the process of drafting our wills.
Wills were completed for these professional London based clients without the need for a face to face meeting.

I have dealt with Morgan Cole for many years, and found the staff very helpful, especially Gill Smart.
Longstanding client of the firm. Widow with no children. Advised on updating will and Lasting Power of Attorney.

Excellent, timely, flexible [and] personable service. Met and anticipated our needs.
This overseas resident couple needed advice on step children issues and protecting a child with a disability receiving means–tested benefits.

I was kept informed and given helpful advice.
Administration of late Aunt’s estate.

We mainly deal with Gillian Smart. Her advice is always succinct and to the point so that we are aware of when things may actually affect us. We value her professional approach.
Married couple with no children who are longstanding clients of the firm. Advised on transferable nil-rate band and simplifying former nil-rate band wills. Advised on potential trust in new wills.

I am very pleased with the way you have dealt with my mother’s will. Excellent service.
A bereaved son

Ms Burfoot did everything we required expeditiously and with good humour. It was a pleasure dealing with her.
Wills client

I am very satisfied with the service I received from Morgan Cole. I found it professional, sensitive, prompt and would have no hesitation recommending the firm to others.
Retired executive active in charity work

Excellent service throughout a difficult time.
A bereaved head teacher

Matters were carried out professionally and with an excellent level of communication.
A bereaved son

Very professional service methodically executed in a timely fashion.
Financial adviser client

James Greig and his team are excellent – professional but sympathetic.
Gentleman who sadly lost both parents in a year

I have always received excellent service from your firm.
Divorced lady, long standing client